How to Order a Metal Card Online, Step-by-Step: From Design to Delivery

Ordering a metal card online is a simple, tracked process that turns the plastic card you already carry into real metal. You choose a design on the website, receive a prepaid, tracked label, and mail in your existing debit or credit card. A patented process transfers your EMV chip and magnetic stripe into a stainless steel or brass body, and both your original and new metal card come back to you. Your account number and chip never change. 

Here is the full step-by-step, from design to delivery, so you know exactly what to expect when you buy a custom metal card.

Before You Order

A couple of quick decisions make the order smooth. Settle these first.

Choose Your Material and Finish

Decide between stainless steel for a clean silver look or brass for a warm gold tone. Add a finish if you want, from a 24K gold surface to a light-up LED. A custom metal card can also carry engraving or full-color art.

Pick Your Design Method

Choose laser engraving for a timeless, cut-into-metal look, or full-color UV printing for vivid artwork. Preset options make it fast, while a design-your-own path gives full control. Have your logo, name, or image ready if you want something personal.

How to Order a Metal Card Online, Step by Step

The order runs in four clear steps, each tracked. Here is how it works from design to delivery.

1. Place Your Order and Design

You select your product and design on the website, then check out over SSL 256-bit encryption. You upload artwork or pick a preset, and confirm your choices. Ordering online takes only a few minutes.

2. Ship In Your Card

You receive a prepaid, tracked label and mail in the plastic card you want upgraded. Your card usually reaches the lab in 2 to 3 business days. For added peace of mind, you can freeze the card or send it with a zero balance during transit.

3. Conversion and Testing

The lab transfers your EMV chip and magnetic stripe into the metal body, then tests the card for performance. Conversion takes 1 to 2 business days. A photo of your finished card is emailed to you along the way.

4. Delivery Back to You

Both your original card and the new metal one ship back to you, tracked the whole way. You activate the metal card and use it exactly as before. The account, balance, and PIN stay the same.

What to Have Ready

Gather these before you start so the order moves quickly:

• The artwork, logo, or name you want engraved or printed
• The debit or credit card you plan to upgrade
• A choice of material and finish
• A mobile wallet set up for tap payments

How the Card Pays After Conversion

The metal card itself does not tap, so add it to Apple Pay, Google Pay, or Samsung Pay for contactless. Your phone taps while the payment draws on the same account. Chip and swipe work directly with the card, and ATMs use your existing PIN.

A Note on ATMs and Readers

Your card works at chip and swipe readers and at most ATMs. Avoid fully motorized ATMs that pull the card fully inside, since a rigid card can stick. Choose exposed-card readers or a mobile wallet in those cases.

Ready to Order Your Metal Card

Ordering online is quick, tracked, and built around the card you already own. You design it, ship your card in, and get back real metal with the same account and chip. Expedited options are available if you want it sooner. 

Browse the full collection of designs and start your order today.

FAQs

How do I order a metal card online?

You order a metal card online by choosing your design on the website, checking out, and mailing in your existing card with the prepaid, tracked label provided. The lab transfers your chip and magnetic stripe into metal, tests it, and ships it back with your original. The whole process runs a few business days from receipt.

How long does it take to get a custom metal card?

Once your card reaches the lab, conversion takes 1 to 2 business days, with inbound shipping usually adding 2 to 3 business days. A photo of the finished card is emailed before it ships back. Expedited options are available if you need it faster.

Is it safe to mail my card for conversion?

Yes, when the provider uses secure practices. Your card ships with tracking both ways, and your data is never stored, shared, or sold, then deleted after the order. You can also freeze the card or send it with a zero balance while it is in transit.

Do I get my original card back?

Yes. Both your original card and your new metal card are returned to you, tracked the whole way. Your original keeps its magnetic stripe for swiping, since the chip is transferred into the metal card. Nothing about your account changes.

Can I buy a custom metal card for any bank card?

Most standard plastic debit and credit cards can be converted, regardless of the bank that issued them. The metal card keeps your same account and works wherever your original did, aside from tap. A few unusual card formats may not qualify, so confirm first.

Can I get my metal card faster?

Yes. Expedited options are available if you need your card sooner than the standard timeline. Standard conversion takes 1 to 2 business days after your card arrives, plus shipping both ways. Choose the expedited option at checkout to speed things up.